Terms of use

These Terms of Use apply to your use of 12astro.com, including the free features, member accounts and Star membership. The site is run by Ömer Tekin, Meşelik Mh. Milas-Bodrum Yolu, No:144, Karia Port, Muğla, Türkiye ("12astro", "we", "us"). By using the site, you agree to these terms. If you don't agree, please don't use the site.

How we handle personal data is explained in our Privacy Policy and Cookie Policy.

What 12astro is

12astro offers horoscopes, astrology calculators (birth chart, rising sign, synastry, transits, solar return, progressions and more), tarot, numerology, abjad, guides, a glossary and a blog. Members can also order written astrology analyses.

12astro is for entertainment and self-reflection. Astrology, tarot and numerology are not sciences and can't predict the future. Nothing on the site is medical, psychological, legal, financial or other professional advice. For decisions about your health, legal matters, money or anything else important, please talk to a qualified professional. Don't delay or ignore professional advice because of something you read on 12astro.

AI-generated content

Our horoscopes and Star analysis reports are written with artificial intelligence (Anthropic's Claude model), based on real astronomical data. Horoscopes describe general trends for each sign; they aren't personal consultations. AI-written text can contain mistakes, inaccuracies or statements that don't fit your situation. Please read it with that in mind.

Calculators

Calculator results depend on the date, time and place you enter. Wrong or incomplete details lead to wrong results, and astrologers from different traditions may interpret the same chart differently.

Who can use 12astro

The site is not directed at children under 13. You must be at least 16 to create an account or buy Star membership or credits.

Your account

Give accurate details when you sign up and keep your email address up to date.
Keep your password and sign-in codes to yourself. You're responsible for what happens in your account unless it's our fault.
Tell us right away if you think someone else has access to your account.

You can delete your account at any time in Account settings. Deleting your account doesn't give you a refund of Star time or credits unless our refund policy below says so. If your Star subscription is still set to renew, it is cancelled when you delete your account, so you won't be charged again. We may suspend or close accounts that seriously or repeatedly break these terms. Where reasonable, we'll tell you why first. You can reply to our notice to ask us to review the decision.

Entering other people's details

Some features, such as relationship and child–parent analyses, ask for another person's name and birth details. By entering them, you confirm that you have the right to do so: for example, the person agreed, or you are the parent or legal guardian of the child concerned. Don't enter someone's details to harass, profile or harm them. You're responsible for the details you enter. How we process them is explained in our Privacy Policy.

Comments

You can comment on content on the site. Comments are moderated before they're published. To keep comments safe and respectful:

No insults, profanity, threats, hate speech or discrimination.
No advertising, self-promotion, link spam or repeated posts.
Don't share your own or anyone else's personal information (phone numbers, addresses, ID numbers, email addresses and so on).
Don't impersonate anyone or post misleading information.
Don't post anything unlawful or obscene, or anything that infringes someone else's rights.
Don't give medical or financial recommendations that could put others at risk.

We may decline, edit or remove comments that break these rules. How long moderation takes depends on content and volume. You're responsible for your comments. By posting, you give us permission to publish your comment on the site and to show it alongside the related content, for as long as the comment stays on the site. You can ask us to remove your comment at any time.

Star membership, credits and payments

Star membership

Star is a paid subscription, billed monthly or yearly. Its current benefits and prices are shown on the Star membership page. They include full horoscopes by email and on Telegram, notifications for two signs, an ad-free site, monthly analysis credits and unlimited searches in the electional astrology tool.

Star renews automatically. Your subscription renews at the end of each month or year, and the price of the next period is charged to the payment method you used, until you cancel. The renewal date is shown in your account under Star and credits.

Cancelling: you can cancel at any time from “Manage subscription” in your account. Cancellation takes effect at the end of the period you've already paid for: you stay a Star member until then, and you aren't charged again. Cancelling doesn't give a refund for the rest of the current period, except as described under Refunds.

If a renewal payment fails, our payment provider may try again. Your Star membership continues until the end of the period you've paid for; if the payment still doesn't go through, the subscription ends.

Analysis credits

Star analyses are paid for with credits. Each analysis shows how many credits it needs before you start it. You can buy credit packs with or without Star membership.
Star members receive monthly credits. Monthly credits don't roll over: unused monthly credits are removed at the end of each monthly cycle and when your Star membership ends.
Credits you buy in packs don't expire.
When you order an analysis, monthly Star credits are used first, then purchased credits.
If an analysis can't be written because of a problem on our side, the credits for it are returned to your account automatically.
Credits have no cash value and can't be transferred to another account.

Prices and payment

Prices are in US dollars (USD) and include taxes such as VAT or sales tax. The payment page may show the price in your local currency.
Payments are handled by Dodo Payments (Dodo Payments Inc. and its affiliates), which acts as the merchant of record: it is the authorized reseller of Star subscriptions and credit packs, processes your payment, collects and pays the taxes, and sends your receipt. When you pay, you also accept the Dodo Payments Buyer Terms. Your purchase appears on your statement under Dodo Payments.
You pay on Dodo Payments' secure payment page, by card or another method offered there. We never see or store your card details.
Star and credits are added to your account as soon as Dodo Payments confirms the payment, usually within moments.
We may change prices and Star benefits. Changes don't affect a period you've already paid for. If the price of your subscription goes up, we'll tell you by email at least 15 days before it applies to your next renewal, so you can cancel first.

Refunds and cancellation

You can ask for a full refund within 14 days of a payment (including a renewal payment) if you haven't used what you bought: for a credit pack, if you haven't spent any of its credits; for Star, if you haven't used any of the monthly Star credits from that period. To ask, email hello@12astro.com or use the contact page with the email address of your account.

Refunds are made by Dodo Payments to the payment method you used. After a refund, the Star membership for that period ends at once, or the remaining credits of that pack are removed. Apart from this, payments for periods or credits you've already used aren't refunded.

If you dispute a payment with your bank (a chargeback) instead of asking us, we may suspend the related Star membership or credits while the dispute is open.

Right of withdrawal (EU and UK consumers): consumers in the EU and the UK generally have a 14-day right to withdraw from distance contracts. Our refund policy above gives you the same 14 days for anything you haven't used. Once you use Star credits or credits from a pack, the service has started at your request, and the right of withdrawal no longer applies to what you've used.

Nothing in this section limits rights you have under consumer protection law that can't be excluded by contract.

Intellectual property

The text, images, design and software on 12astro belong to us or are used with permission. You may not copy, republish, sell or bulk-download our content without our written permission. You may quote short extracts if you clearly credit 12astro and link to the page you're quoting.

Your analysis reports are for your personal use. You can share them with the people they concern. Please don't publish them in full or resell them.

You can add our free daily horoscope widget to your own website using the code on the Add to your site page. Please use the code as provided: don't change the horoscope text, hide where it comes from, or present it as your own. We may change the widget or stop offering it at any time.

Prohibited uses

You may not:

try to get unauthorized access to the site, accounts or our systems, or get around security measures, rate limits or the image check (captcha);
disrupt or overload the site, or send automated or bulk requests to forms;
scrape, crawl or copy the site with automated tools beyond what normal search engine indexing does, including to train AI models;
resell or commercially exploit our content or services without permission;
use the site to harass anyone, or for anything unlawful;
misuse the payment, refund or credit system, for example with fraudulent payments or unfounded chargebacks.

Availability and changes to the service

We work to keep the site available and accurate, but we can't promise it will always be uninterrupted or error-free. We may need to pause it for maintenance, technical problems or reasons outside our control. We may change, add or remove features. This doesn't affect your rights under our refund policy or under consumer law.

Disclaimer and limitation of liability

The site and its content are provided "as is", for entertainment and self-reflection. To the extent the law allows, we make no promise that the content is accurate, complete or suitable for any purpose, and we aren't liable for decisions you make based on it.

To the extent the law allows, we aren't liable for indirect or consequential loss, or for loss of profits, data or opportunity, arising from your use of, or inability to use, the site.

Nothing in these terms limits or excludes liability that can't be limited or excluded by law, such as liability for death or personal injury caused by negligence, or for fraud. If you're a consumer, you keep all the rights that the consumer protection laws of your country give you and that can't be waived by contract.

Links to other sites

The site may link to other websites and services, such as Telegram. We aren't responsible for their content or practices.

Governing law and disputes

These terms are governed by the laws of England and Wales, and the courts of England have jurisdiction over any dispute arising from them. If you're a consumer, this doesn't take away the protection of the mandatory laws of the country where you live, and you may also be able to bring a claim in your local courts.

If you have a problem, please contact us first. We'll try to resolve it informally.

Changes to these terms

We may update these terms, for example when we change our services or when the law changes. We'll publish the new version on this page. If a change significantly affects members, we'll tell them in advance by email or with a notice on the site. If you keep using the site after the change takes effect, the updated terms apply. If you don't agree, you can stop using the site and delete your account.

Contact

Questions about these terms? Email hello@12astro.com, use the contact form, or write to Ömer Tekin, Meşelik Mh. Milas-Bodrum Yolu, No:144, Karia Port, Muğla, Türkiye.